Before Submitting a Ticket

For us to provide the most speedy and accurate service to you, we need great info.

If you read the knowledgebase or search our help, you will be guided through the basic tests and information requirements that will help to get you up and running faster.

Don't forget to provide an alternate email address on another provider e.g. gmail, hotmail etc. to guarantee that you get our responses.

 

Thanks for helping us to help you

Headforwards SPD Team.

Knowledgebase

  • Top articles
I didn't receive an email from someone but get other emails

Category: Knowledgebase

Email problems? Please read this before submitting a ticket

Category: Knowledgebase

Support tickets regarding email issues

Category: Knowledgebase

Can't access web site or email?

Category: Knowledgebase

Site compromised i.e. "HACKED"

Category: Knowledgebase

IMPORTANT: PLEASE READ NOW! Email security and blacklists

Category: Knowledgebase