If you or your tech support require DNS changes to occur at a specific date and/or time, your support request (including full details of the required changes) must be made at least one full working day before the scheduled change.

e.g. If you require a DNS change to occur on a Monday morning the request support ticket must be created on the previous Thursday or earlier.

DNS changes that need to be made outside normal Headforwards office hours or at short notice, will incur extra costs that should be negotiated ahead of any planned changes.